CMMS Business Systems Analyst Job ID 188482 Posted 11-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Austin - Texas - United States of America, Chicago - Illinois - United States of America, Seattle - Washington - United States of America **About the role** As a CBRE Business Systems Analyst, you will be responsible for formulating and defining system scopes and objectives. This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems. **What you’ll do** + Manage client relationship and technology needs where CMMS products have been deployed. Responsible for CMMS product activities, including implementation, training, and ongoing care ensuring work is completed in accordance with account timelines & contractual agreements. + Work closely with the CMMS business & Digital & Technology (D&T) roadmap team to support initiatives. Use aggregate data from multiple sources to assist in creating a complete analysis, improvement and/or recommendation. Helps to provide a harmonious environment between Account Management and the D&T departments. + Provide training on CMMS products as required and works with other trainers in the organization to ensure adequate and meaningful training programs for users. + Establish performance metrics for work order compliance. + Respond to stakeholder inquiries regarding system processes and capabilities. + Research and support end-user applications and test end-user processes using defined guidelines. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. Provide end-users with a detailed explanation of ways to use the systems in a more efficient manner. + Follow procedures for complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications. + Deliver correspondence, presentations, and other materials for end-user training. Assist with creating customized queries and reports. + Lead by example and model behaviors that are consistent with CBRE RISE values. + Work within standardized procedures and practices to achieve objectives and meet deadlines. + Exchange straightforward information, ask questions, and check for understanding. **What you’ll need** + Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience with Data Visualization tools such as Tableau or Power BI. + Ability to use existing procedures to solve standard problems. + Experience with analyzing information and standard practices to make judgments. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with a strong inquisitive mindset. **Why CBRE?** When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry. Our culture is built on our RISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive. Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity! **Disclaimer** **Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.** CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the CMMS Business Systems Analyst position is $70,000 annually and the maximum salary for the Business Systems Analyst position is $80,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)