CMS Operations Assistant

 

The role involves managing and updating digital content across Penguin Brand-owned websites via our CMS platform. Responsibilities include serving as the point of contact for website support requests, handling day-to-day updates across PRH-owned websites, and optimising existing digital content using best practice SEO techniques.

 

Key responsibilities:

 

Work with stakeholders across our Publishing Divisions to ensure requirements are captured and translated on website pages and hubs

Update digital content in Content Management System where required

Support Channel Leads with content updates in support of ongoing optimisation of user experience 

Using SEO best practice, ensure pages are optimised and tagged to improve search visibility 

Ensure image assets supplied comply with site and brand guidelines 

Ensure content across websites is error free 

Maintain accessibility standards in production of new pages.

 

What you’ll bring

 

Essential criteria:

 

Demonstrable interest in Publishing and/or digital marketing team and/or brand division

Demonstrable ability to show initiative and work proactively

Proven written ability showcased through your application

Experience/knowledge of MS Office - Excel/Word/ Outlook

Demonstrable understanding of managing multiple stakeholders at varying seniorities

Demonstrable communication skills

Attention to detail with excellent proof-reading skills

 

Preferred criteria:

 

Relevant experience of Wordpress and ideally with Gutenberg blocks

Understanding of SEO and UX

Working knowledge of HTML and CSS, with the ability to read, write, and apply these skills to web content

Proficiency with Photoshop

Understanding of web analytics platforms (preferably Adobe Analytics)

 

Disability Confident

 

If you have opted into our disability confident scheme, the above essential criteria is what you must meet to be considered for our interview scheme. Please note, there may be occasions where the volume of applicants means we can’t take all eligible candidates to interview.

 

Application instructions

 

Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on 11th March 2025.

 

Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be no more than one or two pages in length.

Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.

We anticipate a two-stage interview process which will include a virtual first-stage interview and in-person second stage interview. We are happy to discuss this further with you throughout the recruitment process.

 

Salary

 

£27,500 plus benefits.

 

What you can expect from us

 

Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition.

 

Our benefits include:

 

Financial – discounted shopping, season ticket loan, rental deposit loan

Wellbeing – healthcare cash plan, employee assistance, gym loan

Lifestyle – taste card, tech scheme, free and discounted books

 

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

 

Hybrid working

 

While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. For this role, we expect the successful candidate to work from our London office a minimum of two days per week (Tuesdays and Thursdays), with a maximum of three days per week working from home. Please note that you would also be expected to attend any in-person meetings in our London office should they come up outside of core office days from time to time.

 

About Penguin

 

We’re the UK’s largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you’ll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone.

 

The recruitment process

 

You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

 

As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form. The essential criteria for this role are listed as part of the ‘What you’ll bring’ section. There may be times when the volume of applications means we cannot take all eligible candidates to interview.

 

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

 

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: The Random House Group Limited 

Country: United Kingdom 

State/Region: London 

City: London 

Postal Code: SW11 7BW 

Job ID: 278289