**Details** The CNO/COO develops strategies to align with the mission, vision and values of the organization. Provides oversight for areas of responsibility to ensure achievement of goals for the department(s). **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._ **Responsibilities** **Responsibilities:** + Provides leadership to management within areas of responsibility. + Oversees the development and continuous improvement of services, policies, processes, and programs. + Formulates and implements operational strategies and initiatives. + Oversees operations, budget, financial targets, and human resources management. + Works collaboratively with medical staff; solicits their issues, concerns and/or opportunities for improved patient care, unit wellness and service growth. + Provides leadership related to staffing and performance standards, job classifications and compliance with regulatory bodies. + Obtain/maintain knowledge of innovations and trends in practice and technology, and is a champion for change to enhance quality, improve efficiency, increase volumes and to maximize patient, physician and staff satisfaction. + Develops and implements initiatives which promote a culture of service excellence. Looks for opportunities to continually improve the patient's experience. Meets the patient satisfaction metrics as defined within Ascension Wisconsin strategic plan. Assures timely and effective follow-up to all patient/family concerns related to health care services provided within areas of responsibility. + Coordinates financial management within respective areas of responsibility, including the development of annual budgets, variance analysis and monthly financial reports; develops annual capital budgets and cost benefit analysis for new and/or expanding programs and services. + Monitors overall productivity of respective areas of responsibility; improved productivity through consolidation of activities, delegation of functions, and/or implements alternatives in skill mix while ensuring competency of the care/services providers and without negatively impacting the quality of care/service. + Participates in the development of short and long term strategic planning objectives which will ensure the continued growth in areas of responsibility and region and the provision of necessary services to the community; implements plans as approved. + Ensures effective support environment for Student Clinical Programs and other student experiences; Interfaces with area school districts, technical schools, and colleges to foster interest in medical related careers. + Ensures consistent adherence to all Human Resources standards, policies, procedures and systems; participates in and supports programs which result in increased motivation and effectiveness of management and staff; delegates the daily management of such programs to appropriate management/supervisory staff. \#le@der **Requirements** **Qualifications** **Work Experience:** + Three - five years of progressively responsible leadership experience required. **Licenses/Certifications/Registration:** + **Required Credential(s):** + BLS Provider credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date. + Licensed Registered Nurse credentialed from the Illinois Board of Nursing obtained prior to hire date or job transfer date. **Education:** + Master's Level Degree Master's Degree in Nursing or a health related field required **Why Join Our Team** Ascension Illinois delivers compassionate, personalized care throughout Chicago and its surrounding suburbs. As one of the largest health systems in Illinois with 15 hospitals and more than 230 sites of care, you will find an environment that allows you to thrive and create a career path you love. Join a diverse team of more than 17,000 associates and more than 600 providers who are dedicated to providing compassionate, personalized care to all. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)