Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking Jim Bob's Cocktail Server for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023 Adjacent to the main living room, this lobby bar provides a more intimate social setting. This space is surrounded with rich wood millwork, historic photos and memorabilia telling the story of the Barton Creek development. With a wrap-around deck, this will be the space to take in the hill country views. Responsibilities + Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. + Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. + Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service. + Complete station set-up and breakdown/side-work. + Maintain tabletop items and fold napkins according to specified standards. + Polish and clean all water glassware in assigned station during each shift. + Ensure salt and pepper, sugar caddies are full at all times. + Take food and beverage orders and upsell as often as possible. + Bus tables whenever needed due to circumstances. Dust all tables to include table legs. + Be pleasant, smile and greet all members and guests, using surnames when obtained. + Send orders using MICROS system. + Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. + Alert manager immediately if a member or guest has a suggestion, complaint or issue. + Present accurate check to guest and process payment. + Maintain cleanliness of the restaurant. + Assist in the orientation and training of new associates. + Assist in seating members and guests and answering phones for restaurant and room service as needed. + Cross train among other food and beverage outlets as needed. + Maintain knowledge of the resort property. + Attend department meetings and other required company trainings. + Perform any other duties as assigned by the restaurant manager. Qualifications + Must have and maintain current Texas Food Handlers and TABC certifications. + Must agree and adhere to compensation acknowledgment and tip reporting guidelines. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. + Must be able to work in a fast paced environment and multi task. + Prior serving and cash handling experience preferred. + Must be able to work flexible shifts including nights, weekends, and holidays. + MICROS Experience preferred. Physical Requirements: + Must be able to stand and walk for an extended period of time or for an entire shift. + Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. Working Environment: + Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. + Exposure to various hazardous chemicals. + Exposure to food items and beverages. Tools & Equipment: + MICROS computer and card, telephone, wine key Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date2 months ago(5/8/2024 7:18 PM) Requisition ID 2024-109704 # of Openings 2 Category (Portal Searching) Food & Beverage