Cocktail Server **Q Casino + Resort** 1 Positions ID: 111383 Posted On 12/27/2024 **Job Overview** **Job Details** **Job Location** Q Casino - Dubuque, IA **Salary Range** $10.00 Hourly **Job Shift** Swing **Description** **Q CASINO** **POSITION DESCRIPTION** **COCKTAIL SERVER**  **BASIC FUNCTION** + Serve or drinks to guests, ensuring guest satisfaction **ORGANIZATIONAL RELATIONSHIPS** + Reports to: Food & Beverage Supervisor **SPECIFIC DUTIES AND RESPONSIBILITIES** + Greet guests + Take drink orders + Provide prompt and proper service + Enter drink orders into POS system + Service customers with refills + Responsible for personal money caddy on each shift, must balance out + Collect money from customers + Clean coffee station at bar + Observe alcohol consumption of customers + Comply with IRGC and Q Casino rules + Attend staff meetings + Clean all work areas + Run Micros reports at end of each shift and balance money + Other duties as assigned **EDUCATION, TRAINING AND EXPERIENCE** + No formal education required + 6 months prior waitstaff experience preferred **STANDARDS OF PERFORMANCE** + Constantly rotate through section, assisting guests + Basic knowledge of POS system + Keep guests satisfied by providing service + Basic reading and writing skills + Knowledge of alcoholic items + Knowledge of drink price list **MENTAL AND PHYSICAL REQUIREMENTS** + Lifting up to 10 lbs. + Walking for long periods of time + Standing for long periods of time + Talking, hearing **WORKING ENVIRONMENT AND CONDITIONS** + Inside work + Occasional outside work + Exposure to cigarette smoke + Exposure to cleaning solutions + Exposure to loud noises **EQUIPMENT AND TOOLS** + General office equipment including, but not limited to: + Coffee machine + POS Primary Contact 305174 Jeanne Hendricks Human Resources Manager, Human Resources 563-585-2953 Phone Phone Phone Fax jeanneh@qcasinodbq.com Email True False True **Job Details** Categories Casino Food and Beverage Human Resources Location Dubuque, IA Job Type Employee Full/Part Company ID 1202 Job REQ # 111383 \# Positions 1 Start Date 20241227 End Date 20250203 Featured Job TH Ad TH Comments **Similar Jobs** ISKB Food Server Q Casino + Resort Server, PT, 2nd Shift, Health Center Stonehill Communities Food Server Hilton Garden Inn Houlihans Server Houlihan’s Restaurant Server Mount Carmel Bluffs Woodfire Grille Server Diamond Jo Casino **Share this Job** Q Casino + Resort **About the Company** **Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds?** Join us at Q Casino + Resort and play a pivotal role in our exciting transformation! Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for **gaming, live performances, and culinary excellence.** As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead. Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. **With over $100 million earmarked for property enhancements** , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant. Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. **Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!**