Job Summary:

NIGHTS AND WEEKEND AVAILABILITY REQUIRED

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors.  Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally.  Artist Nation is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

The Role:

Serve food and beverages to guests in a nightclub environment with a cheerful attitude.

Responsibilities:

Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronageImpeccable knowledge regarding the steps of service for up-scale diningExpert confidence in both bottle and wine service skills The ability to up-sell and offer food and beverage suggestions to guestsExtensive aptitude of culinary terms, methods, and up-scale cuisineCapacity to guide and direct guests through their dining experience utilizing recommendation and expertiseAbility to understand and execute flawlessly the standards and procedures of Bottle Service.Articulate vocabulary with the ability to adapt and socialize with current audienceExemplary and professional grooming standardsCash handling experience and Point of Sales System experienceStrong working knowledge of all beveragesAbility to deal with intoxicated guests in a positive and safety minded mannerAbility to anticipate and respond to guests needsSuggestively sell beverages and menu items; take ordersAnswer guest questions, make recommendations, up-sell liquorsCommunicate drink orders to bar through Point of Sales systemDeliver drinks, maneuvering trays through large crowdsMaintain line of sight/atmosphere control by circulating through your work area throughout shiftRemove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.Keep tables clean/wipedClean spills, remove food, trash or other obstacles from floor using proper lifting techniquesMaintain House of Blues safety and sanitation standardsFollow housekeeping standards per HOB policyKeep current on all standard operating proceduresRequest identification from any guest who appears to be under 30 years of ageEnsure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policiesRecognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the managerReceive payment and process cash, credit card or Travelers check transactions according to HOB policyEnsure that comp and void checks are processed according to HOB policyAssist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift

Qualifications:

Required:

TIPS Responsible Alcohol Awareness Training Certification or EquivalentMust have a minimum of 2 years experience serving in a up-scale dining and night life venueWorking knowledge of high end restaurant operations and safe, responsible alcohol serviceAbility to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needsHigh School Diploma or equivalentMust have a flexible scheduleMust be able to adhere to Dress and Appearance GuidelinesFlexible schedule and ability to work late hoursWorking Knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systemsAbility to deal with intoxicated guests in a positive and safety minded manner2 years bottle service experience3 years work experience interacting with people in a positive environmentTolerance of all cultures, music and art forms

Preferred:

Point of Sales knowledgeInterest in wines, spirits, and MixologyInterest in Night LifeCash handling experienceExperience recognizing valid ID'sExperience in a live music environment

Physical Demands/Working Environment:

Working environment is fast-paced and often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniques

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.