Job Summary:

Unity in Diversity  

Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. 

Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.  

Who are you? 

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!   

The Role: 

The Foundation Room Cocktail Server is responsible for serving food and beverages to guests in a nightclub environment with a cheerful attitude. 

What You Need: 

Required:  

(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent 

Must have a minimum of 2 years’ experience serving in an up-scale dining and night life venue 

Working knowledge of high-end restaurant operations and safe, responsible alcohol service  

Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs 

High School Diploma or equivalent 

Must have a flexible schedule 

Must be able to adhere to Dress and Appearance Guidelines 

Flexible schedule and ability to work late hours 

Working Knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems 

Ability to deal with intoxicated guests in a positive and safety minded manner 

2 years bottle service experience 

3 years’ work experience interacting with people in a positive environment 

Tolerance of all cultures, music and art forms 

Preferred:  

Point of Sales knowledge 

Interest in wines, spirits, and Mixology 

Interest in Night Life 

Cash handling experience 

Experience recognizing valid ID's 

Experience in a live music environment 

Physical Demands/Working Environment: 

Working environment is fast-paced and often loud and stressful 

Position requires extended periods of prolonged standing and working on your feet 

Must be able to lift or move up to 25 lbs. using proper lifting techniques 

What You’ll Do: 

Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronage 

Impeccable knowledge regarding the steps of service for up-scale dining 

Expert confidence in both bottle and wine service skills  

The ability to up-sell and offer food and beverage suggestions to guests 

Extensive aptitude of culinary terms, methods, and up-scale cuisine 

Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise 

Ability to understand and execute flawlessly the standards and procedures of Bottle Service. 

Articulate vocabulary with the ability to adapt and socialize with current audience 

Exemplary and professional grooming standards 

Cash handling experience and Point of Sales System experience 

Strong working knowledge of all beverages 

Ability to deal with intoxicated guests in a positive and safety minded manner 

Ability to anticipate and respond to guests needs 

Suggestively sell beverages and menu items; take orders 

Answer guest questions, make recommendations, up-sell liquors 

Communicate drink orders to bar through Point of Sales system 

Deliver drinks, maneuvering trays through large crowds 

Maintain line of sight/atmosphere control by circulating through your work area throughout shift 

Remove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.  

Keep tables clean/wiped 

Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques 

Maintain House of Blues safety and sanitation standards 

Follow housekeeping standards per HOB policy 

Keep current on all standard operating procedures 

Request identification from any guest who appears to be under 30 years of age 

Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies 

Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager 

Receive payment and process cash, credit card or Travelers check transactions according to HOB policy 

Ensure that comp and void checks are processed according to HOB policy 

Assist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift 

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today! 

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. 

EQUAL EMPLOYMENT OPPORTUNITY  
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 

HIRING PRACTICES 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.