Position: Cold Chain Specialist Lead Available Schedule: Monday through Friday 8 AM - 5 PM Compensation; $28.00 per hour Job Description: The Cold Chain Specialist Lead is responsible for overseeing the receiving, inventory management, and distribution of customer temperature-sensitive finished goods. This position ensures compliance with temperature control regulations while managing storage and order fulfillment. Additionally, the Lead provides training to employees, maintains key performance indicators (KPIs), and ensures operational efficiency. Core Responsibilities & Duties: + Validate and receive products from suppliers into inventory + Stock products according to temperature requirements + Perform daily inventory cycle counts and ensure accuracy + Ensure storage locations and conditions meet compliance standards + Pick, pack, and ship products following IATA compliance standards, using proper insulation materials to maintain temperature integrity + Oversee and train warehouse clerks on proper cold chain handling procedures + Review inventory supply against customer demand to ensure operational readiness + Complete various customer requests and report any issues to management + Provide professional and timely responses to internal and external inquiries + Maintain a clean, safe, and organized work environment in adherence to 5S standards + Other duties as assigned Job Requirements & Qualifications: + IATA Certification (1+ years of experience handling temperature-regulated and dangerous goods preferred) Omni will provide training and certification if needed + High school diploma or GED equivalent + Experience working in a warehouse and cold storage environment + 1+ years of experience in team leadership + Strong attention to detail and ability to multitask in a fast-paced environment + Basic math and computer skills for inventory tracking and reporting + Must be able to frequently lift and/or move up to 50 pounds + Ability to establish and maintain effective working relationships with employees and management What We Offer: + Competitive hourly pay + Two weeks of paid time off within the first year of employment, plus sick time and holidays + Company-provided life insurance + Health, vision, and dental insurance options + Commuter benefit plan + Optional supplemental life insurance + 401(k) retirement plan with company match + Wellness program + A great place to work with a terrific culture #IND About Us Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication About the Team