Kforce has a client in Richmond, VA that is seeking a Collaboration Engineer. Responsibilities: * Establish and perform best practices for collaboration tools for providing unassailable solutions - both technical and non-technical * Work closely with Application Systems, EUC and IST teams to develop, deploy and maintain a sustainable update methodology and reporting practice * Perform project management activities in support of the program * Perform administrative maintenance on the O365 tenant services and associated tools to ensure optimal service response times and proper license and rights allocations * Work with various IT teams as required to support Collaboration related initiatives * Problem analysis following any service issues to prevent recurrence * Perform product testing and integration testing as needed * Identify security risks to our Collaboration environment and services and suggest mitigations * Developing and promoting standard operations documentation such as procedures, checklists, Knowledge Base Articles and user instructions * Ensuring systems adherence and compliance with security standards and practices * Extensive understanding of O365 capacity planning and services architecture to ensure accurate and immediate Tier 1-3 level administrative support * Analyzing designing and implementing new technologies for applications within the O365 environment * Providing accurate and relevant budgeting documentation such as quotes, purchase orders, analysis, proposals, etc. * Developing and implementing SharePoint/O365 and Collaboration tool based enhancements that improve productivity of Associates * Adhering the IT Agile/Lean Practices and Project Methodology * Leading or participating in projects that involve several different IT departments * Performing root cause analysis and repair of technical issues and trends to include assisting team members as needed