Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

Primary Function

Review funding loan packages to ensure that closing documents are included and correctFollow up with the necessary parties to obtain corrections on closing documentsPrepare and work daily reports to avoid late delivery penalties

Principal Duties

Identify errors in closing documents then follow through with correctionsCorrespond with the escrow/title companies, internal customers, and/or brokers in performing all tasks associated with obtaining and reviewing pertinent mortgage documentsDaily reporting to management of outstanding document exceptions to avoid penalties and the delay of loan salesDaily monitoring of new and ongoing document exceptionsWorking with internal departments and external companies to coordinate the resolution of exceptions and errors. Such as brokers, title company, warehouse facilitiesResponsible for processing the release of documents to warehouse banksCommunicate with custodian/warehouse bank to confirm processes and expectationsMaintaining data integrity in our internal systems for dates,  data tracking and reportingPerforms related duties as assigned by supervisor.

Education and Experience Requirements  

High School diploma.2+year(s) experience in mortgage funding/closing environment preferredWorking knowledge and proficiency on all Microsoft Office products (especially Excel, Word, Outlook)

Knowledge, Skill and Ability Requirements  

Excellent verbal and written communication skillsExcellent customer service skillsStrong proof-reading skillsWorks well under stressStrong time-management skillsFlexible with process changes and system updatesStrong written and verbal communication skills

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties, as necessary

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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