Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Collection, Claims Disputes Accountant – Process Associate – German – Remote Romania
Responsibilities
• Collection of customer invoices and unauthorized deductions, maintenance of accounts receivables, reviewing and recommending block of account, supervising customer payment trends and partner concern of payment problems/issues.
• Write-off management/processing, receivables reporting, resolution of unapplied customer payments, and communication of payment/financial issues with internal customers.
• Build and maintain specific customer service measurements for assigned accounts, providing backup coverage for other Analysts and a detailed understanding of all business unit practices and procedures.
• Work in accordance with SOP (Standard Operating Procedures)
• Work in accordance with accounting process controls established through the internal policies

Qualifications we seek in you
Minimum Qualifications / Skills
• Experience in Accounts Receivable/Accounting/Finance – required
• Language German knowledge, level C1 is required
• Communicative level of English
• Reconciliation and cash application support
• Credit policy/procedures knowledge and collections expertise – required
• Proficient in Microsoft Office programs; intermediate to advanced skills - required
• Oracle – preferred
Preferred Qualifications/ Skills
• Experience in Consumer Packaged Goods Industry - preferred.
• High School diploma required.
• Bachelor’s degree in Business, Finance, Accounting or related area preferred, or an equivalent combination of education and experience.
What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.