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Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.

 

What you’ll do:

This open position is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers.

 

The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.    

 

Main Responsibilities:

Successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectationsOwn, manage and resolve large/long term disputes across the EMEA portfolioAchieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processesInitiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoicesSupport and facilitate Commercial agreements and contracts with Sales in relation to terms and business processesManage the decision making on stop shipments for their key countriesEnsures W/O and reserves are reflective of country specifics. Including escalation to Atradius collections and legal proceedingsEnsure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targetsProvide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achievedDrive front end enhancements mitigating reoccurring challenges within the OTC cycleManage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers

 

Qualifications: Min. 3 year credit risk, collection or similar relevant experience
 Skills: Proven technical expertise knowledge on multiple ERP and financial systems (experience of Oracle and SAP platforms preferred).Fluent spoken and written English essential.Experience within a high performing credit function working with operations and commercial teams within a multinational (manufacturing) company.Proven ability to drive results and continuous improvement culture across multiple business units.Customer Relationship Management, both internal and external, experience essential.Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization.Good communication, presentation, training, process management and change management skills.Cross/multi-cultural background and experience; sensitive to cultural differences.Proven track record leading supporting on business improvement initiatives

 

What we can offer to you:

 

Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeingFamily Friendly: Enjoy a family-friendly environment with policies that support work-life balanceTalent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coachingDog-Friendly: Bring your furry friend to work in our dog-friendly officeDedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenienceCompany Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxedSocial Responsibility: Join a socially responsible organization committed to making a positive impactEmployee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions

 

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