Job Title: Collections Specialist
Job Description

This individual will provide support and coordination to the billing function of our Accounts Receivable team. The primary focus of this position is to handle and collect on customers' past due accounts, manage a large book of accounts, provide invoices upon customer request, and resolve invoice disputes. The role requires assisting customers with tracking all returns and credits and collecting on accounts that carry high delinquencies.

ResponsibilitiesManage a large portfolio of accounts between 1,000 - 4,000 customers.Collect on accounts with balances less than $10,000.Follow a pre-defined strategy using Get Paid to email or call customers as necessary.Reply to customers with a sense of urgency and a high customer service level.Assist customers with tracking returns and credits.Essential SkillsExperience with collecting on large accounts.Accounts receivable collections.B2B collections experience.Customer service skills.Proficiency in reconciliation and invoicing.Ability to multitask and handle customer disputes.Additional Skills & QualificationsMust be comfortable being on phones and performing B2B collections.Must be eager and excited to learn.Work Environment

This position is in an office, team environment where all work together. There are significant growth opportunities within the company. While there are no bonuses currently, the company is considering an internal points system for recognition, allowing employees to 'buy' items from an online store with points earned.

Pay and Benefits

The pay range for this position is $22.00 - $25.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position will be accepting applications until Jan 15, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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