**Overview:**
This role is responsible for achieving past due and collection metrics for a portfolio of Tier 2 and Tier 3 customers.
**Key Responsibilities:**
Establish and maintain regular contact with customers regarding past due invoices, payment trends, resolution of disputed invoices, and other matters related to overdue receivables.
Collaborate with various functional areas across different business sites to address customer disputes, provide invoice copies and proof of delivery, and resolve contract/PO issues.
Provide monthly cash receipt forecasts and conduct various analyses.
Conduct business in a manner that promotes satisfaction for both internal and external customers.
Encourage, promote, and participate in the individual development of core credit competencies required for a changing business environment.
**Qualifications:**
Bachelor's degree in Accounting, Finance, or Business.
A minimum of 2 years of experience in credit, collections, cash services, or accounting.
Proficient in English (both spoken and written) at 85% fluency or higher. (Constant English communication will be required)
Strong computer skills, particularly in Excel, along with experience using other Microsoft Office products.
**Preferred Skills:**
Knowledge of accounting principles, credit and collection policies, procedures, and credit risk.
Strong problem-solving, interpersonal, and financial analysis skills.
Goal-oriented, motivated self-starter with excellent organizational skills and the ability to manage multiple tasks effectively.
Strong oral, written, and presentation skills, with the ability to communicate tactfully, confidently, and ethically with both internal and external customers.
Familiarity with SAP systems is highly desirable. Additional InformationJOB ID: HRD250791Category: FinanceLocation: Circuito Aerospacial No. 2,Mexicali,BAJA CALIFORNIA,21395,MexicoNonexemptGlobal (ALL)