Our Client, a Software company, is looking for a Collections Analyst II for their Indianapolis, IN/ Hybrid location. Responsibilities: + The Accounts Receivable Analyst role is pivotal to the success of the A/R team. + The A/R Analyst serves as both the functional and operational supporter of all receivables activity for the regions, but will also support a series of special A/R projects that contribute to the success of the overall department. + Assisting with cash applications, the A/R Analyst ensures proper credit is applied against customer’s invoices. + Payment issues will often arise that fall out of the scope of the A/R Analyst which will be handled by the A/R Analyst. + The A/R Analyst also monitors unapplied cash and issues customer refunds + Support and apply all forms of payments for the various regions accurately and timely + Serves as a backup for other regions when necessary + Performs research internally, by contacting customers and/or our bank to determine validity of payments that are lost, unidentified or rejected by our bank + Provides regular feedback on the trends of unapplied cash and customer refunds + Accountable for periodic bank account reconciliation and reporting + Assists in A/R related special projects including unapplied cash, small dollar credit card conversion, as well as a variety of other improvement projects Requirements + Bachelor's degree in Business Administration or the equivalent combination of education and experience + 1+ year of business experience in a high growth environment + Demonstrated participation in a business process improvement + Excels in a fast growing/fast paced environment delivering accuracy while managing to strict deadlines + Insightful and able to develop creative solutions to problems + Thrives in a team environment + Effective at communicating both written and verbally + Able to utilize Microsoft Suite of tools (especially Excel) + Experience with ORACLE and/or Workday receivables + Must have skills: Excel, Customer Service, Communication Skills + Teachable skills: Oracle, Workday Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.