Summary

The Accounts Receivable (AR) Team is responsible for supporting the collections process by managing a portfolio of customer accounts to ensure timely payment of outstanding invoices from current to AR30 invoices. This role involves contacting customers, resolving payment issues, and maintaining accurate records to help improve the company’s cash flow and reduce aged receivables.

Essential Functions 

1. Prepare and submit Pay Applications (AIA Billing) accurately on a monthly basis.

2. Collaborate with internal teams and Sales to track job progress and ensure accurate billing.

3. Assist with job closeout documentation and other requirements needed to induce payment, such as lien waivers, CIP reporting, and Certified Payroll reporting.

4. Ensure accurate application of payments to customer accounts and update records accordingly.

5. Communicate with customers as needed to gather information, resolve rejected pay applications, and negotiate acceptance of monthly pay applications.

6. Maintain detailed records of all billing activities and support documentation.

7. Prepare and submit regular reports on the status of assigned accounts as needed to management.

Knowledge, Skills, and Abilities

Minimum of 3-5 years of experience in accounts receivable, collections, or a related field.(S) Excellent communication and negotiation skills. (A) Ability to identify and resolve problems.(K) Advanced proficiency with Microsoft Office 365. Detail-oriented with strong organizational skills.

Supervisory Responsibilities (Edit the below if need be.)

This position has no supervisory responsibilities. 

Work Environment and Physical Demands (Edit the below if need be.)

In office environmentProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times

Travel (Edit the below if need be. If travel is required, please provide a percentage.)

This job requires no planned business travel.

Education and Experience (Edit the below example to reflect what is required accurately.)

High School graduation or equivalent (Required) Previous experience in Accounts Receivable (Required)3-5 years Experience in Contract Pay Applications and collectionsExperience in technology platforms especially in the functions of configuration, reporting, dashboards, and data management

Benefits:

Continuous training and development programWe offer a full benefits package including health, dental, vision, supplement insurance plans, and a 401K with company match.The company benefits include life insurance, and short and long-term disability.My Personal Health Assistant program for a healthier you.

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Equal is Greater

At DuraServ, Inclusion and Diversity are more than just words; our teams have a positive impact on our employees, customers, and community stakeholders from every background.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. DuraServ is proud to be an equal-opportunity workplace.

DuraServ is an equal-opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business needs.