Collections Analyst (Remote) Any,USA Staples is business to business. You’re what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth. What you’ll be doing: The Analyst is responsible for managing and collecting all the outstanding accounts receivables for a portfolio of customers. Work with Staples Customers to build effective relationships that will result in the ability to collect, reconcile, and rationalize past dues. The focus will be on larger spend, special handling and complex accounts. Collect cash for open Accounts Receivable Follow up on a regular basis with the customer until a payment resolution is received. Escalate to the Team Lead if/when problems or concerns arise. Ability to research Accounts Receivable issues and reconcile payment remittances. Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers. Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA. Independently summarize and present findings from account reconciliations to customer and internal Staples Teams, including Sales Rep, Director and AVP, Customer Setup and Contract Gateway Teams. What you bring to the table: Excellent written skills and verbal skills Time management and strong organizational skills Strong presentation skills such as PP, Agendas, Note taking Ability to coordinate with other internal departments Strong analytical skills Ability to assess a problem and promptly resolve or escalate accordingly Broad ERP Experience in large systems (Oracle, SAP etc.) Intermediate and higher skills in Excel Qualifications: What’s needed- Basic Qualifications: 3+ years’ experience in B2B Credit and Collections What’s needed- Preferred Qualifications: Associates or Bachelor’s Degree in Business Management or Finance Use of Collection Software (Webcollect, Getpaid etc.) Understanding of Accounting Principles Understanding of Credit Management processes Proficiency in Microsoft suite and O365 Familiarity with different methods of billing and invoicing customers We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 998