Collections assistant
Robert Half Office Team
Description
We are looking for a Collections Assistant who will support the collections department. You are primarily responsible for managing and monitoring outstanding balances owed to an organization. and other administrative tasks as necessary. Strong numerical skills, attention to detail, and customer service skills are essential qualities. You will coordinate with customers and clients to address overdue payments and collect various types of financial obligations. Your responsibilities may include maintaining records of collection attempts, processing payments, reviewing account adjustments, resolving client billing problems, and performing credit checks.
What We’re Looking For:
+ Strong communication skills, both written and verbal, to handle inquiries effectively.
+ Proficiency in Excel, with experience managing large amounts of data.
+ Experience in mortgage or collections skills.
Requirements
****** To be considered for a Collection Assistant role,
· High school diploma or equivalent; however, having a Bachelor’s Degree in finance, accounting, or a related field can be beneficial.
· 1+ years of collection experience needed.
· Excellent communication, negotiation, and interpersonal skills to handle sensitive discussions.
· Strong numerical abilities to manage account details.
· Detail-oriented with a high level of accuracy in data entry and administrative tasks.
· Awareness of legal and company policies related to debt collection.
· Proficiency in using databases and office software like Microsoft Word, Excel and specialized collections software.
· Strong problem-solving skills and the ability to handle pressure in a fast-paced environment.
· Prior knowledge of mortgage or collections experience need
Can start immediately.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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