Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits! Collections/Customer Service Representative Responsibilities: + Handle customer inquiries and complaints + Negotiation payment arrangements on past due auto loans + Provide information about products and services + Troubleshoot and resolve product issues and concerns + Document and update customer records based on interactions + Collections/Customer Service Representative Qualifications : + Bilingual in Spanish and English + Previous experience in Customer Service, Collections, Sales, or other related fields + Ability to build rapport with clients + Ability to prioritize and multitask + Positive and professional demeanor + Excellent written and verbal communication skills + High School Diploma Job Type: Full-time Benefits: + 401(k) + 401(k) matching + Dental insurance + Flexible spending account + Health insurance + Health savings account + Paid time off + Vision insurance Supplemental Pay: + Bonus pay Ability to commute/relocate: + Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required) Work Location: In person with future remote possibility