Description We are in search of a Collections Representative to join our team as a remote contractor based in the Pacific time zone. In this role, the Collections Representative will be mainly responsible for managing and resolving outstanding accounts, primarily focusing on hospital commercial and government payors. This role offers contract employment as a Collections Representative and will be conducted remotely. Responsibilities: • Handle collection processes for outstanding accounts associated with hospital commercial and government payors. • Examine and process denials and/or underpayments, ensuring all actions are in compliance with industry standards. • Respond promptly and effectively to insurance requests for additional information. • Utilize Epic Software to manage and track customer records and transactions. • Identify and report on any trends or issues related to assigned payor denials. • Provide necessary training and support to other team members regarding collection processes and software use. • Ensure all actions are in accordance with insurance protocols, including TRICARE and NIS. • Monitor customer accounts regularly and take appropriate actions based on account status. Requirements • Understanding of collection processes and techniques. • Experience in using Epic software for managing tasks. • Expertise in handling denials and disputes in a detail oriented manner. • Familiarity with payors and their requirements in the collection process. • Ability to manage and track outstanding accounts efficiently. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .