Number of Job Openings Available:

1

Date Posted:

December 18, 2024

Department:

81060650 Solution One

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

Become a valued member of our team as a Collections Representative Associate! Enjoy the convenience of remote work with the benefit of in-person training and support. Candidates must live in Minnesota or Wisconsin and be able to travel to the office for training, resolving computer issues, and attending required onsite meetings.

Full time position with no weekends scheduledA high-speed internet connection and a copper wire landline phone are necessary for this role.Benefit-eligible position

Job Description:

This position is responsible for initiating calls with patients to collect payments and settle accounts. Follows-up on accounts, receives and processes payments, and updates incomplete and missing account information. Collaborates with patients to create payment arrangements and counsels patients on financial assistance programs.

Principle Responsibilities

Coordinates the resolution of unpaid accounts.Receives and resolves calls from patients, insurance companies, attorneys, and departments.Obtains and processes payments.Collaborates with patients to create payment arrangements.Updates incomplete and missing account information.Documents collection activities.Other duties as assigned.

Required Qualifications

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description0 to 2 years of experience in a call center, medical, insurance, or collections

Preferred Qualifications

High school diploma or GEDAssociate's or Vocational degree in business, healthcare, or related field0 to 2 years of experience using a 10-key keyboard0 to 2 years of medical terminology knowledge0 to 2 years of experience using Microsoft Office

Physical Demands

Sedentary:Lifting weight Up to 10 lbs. occasionally, negligible weight frequently