Description We are offering a short term contract employment opportunity for a Collections Specialist in the non-profit sector based in New York, New York, United States. The role is hybrid in nature, blending both remote and on-site work. The specialist will be tasked with key responsibilities in credit and collections processes, accounts receivable, and customer service. Responsibilities: • Design and implement an efficient process for accounts receivable and billing statements • Handle collections for multiple accounts, ensuring timely and accurate payments • Utilize Accounting Software Systems and CRM tools to track and manage customer accounts • Conduct regular account reconciliations to maintain accurate records • Respond to customer inquiries related to billing and collections • Leverage the Epic Software system for managing and monitoring customer accounts • Utilize ADP - Financial Services for financial reporting and analysis • Administer claims while adhering to Collection Processes • Answer inbound calls, providing excellent customer service and resolving issues promptly • Utilize Accurint tool for data analysis and accounts management. Requirements • Minimum of two years' experience in a Collections Specialist role or a similar position in a non-profit organization • Proficiency in accounting software systems • Familiarity with Accurint and ADP - Financial Services • Experience with CRM and Epic Software • Proficient in Accounts Receivable (AR) and Account Reconciliation • Ability to efficiently manage billing functions and claim administration • Knowledge of collection processes and collections • Comfortable with answering inbound calls • Bachelor's degree in Finance, Accounting or related field is preferred • Strong communication, negotiation, and problem-solving skills • High attention to detail and accuracy • Ability to handle sensitive and confidential information appropriately • Proficient in Microsoft Office Suite, including Excel and Word • Able to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .