Ever wanted to work in the beauty industry? This dermatology equipment manufacturing company is looking for a friendly Collections Specialist to support their team! Great company perks, supportive team, and amazing benefits!

Qualifications

1+ year of experience in b2b collections

Experience with customer communication via email and phone

Experience with SOX compliance nice to have!

Job Description

The Collections Specialist will be responsible for initiating calls to delinquent customers by phone to collect payments and settle accounts. The ideal candidate must communicate clearly and thoroughly, maintain a high level of professionalism, and be customer-focused. The applicant must be an initiative-taker with strong work ethics, who can function effectively under tight deadlines and schedules. This role involves close collaboration with the sales team, so strong and clear communication skills are essential. Job duties include:

Monitor customer’s account balances to identify outstanding debts and contact them to collect the balances owed.

Identify financial warning signs and notify management of customers exhibiting those indicators.

Maintain accurate records of communications and payment arrangements.

Report to management on collection activity and status of overdue balances.

Interact with customers on past due accounts, past due balances, go over payment plans options, and declined payments.

Research, reconcile, and resolve open items.

Ensure unapplied credits and payments are identified on a timely basis and cleared against outstanding receivable balances.

Provide reports and summaries of collection activities to management as needed.

Collaborate with sales representatives and other departments to resolve discrepancies, gather information, or address issues in sales orders.

If you feel you have the skills and experience for a role such as this, do not hesitate to reach out!

Pay and Benefits

The pay range for this position is $25.00 - $28.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

� Medical, dental & vision

� Critical Illness, Accident, and Hospital

� 401(k) Retirement Plan � Pre-tax and Roth post-tax contributions available

� Life Insurance (Voluntary Life & AD&D for the employee and dependents)

� Short and long-term disability

� Health Spending Account (HSA)

� Transportation benefits

� Employee Assistance Program

� Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Long Beach,CA.

Application Deadline

This position will be accepting applications until Dec 27, 2024.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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