Description We are offering a long term contract employment opportunity for a Collections Specialist in the Waste, Refuse & Environmental Waste Management industry at our Marlboro, Massachusetts location. As a Collections Specialist, you will play a crucial role in managing and resolving billing disputes, processing commercial collections, and maintaining customer service excellence. Responsibilities • Handle and resolve disputes related to billing and collections promptly and professionally • Perform commercial collections activities and keep accurate records • Utilize Microsoft Excel to monitor customer accounts and take necessary action • Provide excellent customer service and address inquiries effectively • Maintain the accuracy of customer credit records by updating information as needed • Ensure efficient processing of customer credit applications • Manage billing collection procedures to ensure timely payments. Requirements • Proficiency in Collections - Commercial and Commercial Collections is essential. • Must possess a high level of proficiency in Excel. • Excellent customer service skills are required. • Ability to resolve disputes effectively and professionally. • Experience in billing and billing collection is necessary. • Knowledge of the waste, refuse, and environmental waste management industry is beneficial. • Strong communication skills, both verbal and written, are critical. • Must have the ability to multitask and prioritize tasks effectively. • Excellent problem-solving skills are required. • Proven ability to work well in a team environment. • Must have high attention to detail and accuracy. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .