Description We are seeking a Contract (1-3 months) Collections Specialist for our client located in ROCHESTER, New York. This role is within the service industry and requires a detail-oriented individual skilled in managing customer accounts related to commercial contracts. The workplace is a quiet office environment with a supportive team. This role offers a short term contract employment opportunity. Responsibilities: • Communicate with commercial customers via phone regarding outstanding balances • Investigate and discuss with customers the status of their accounts • Transfer unresolved accounts to the collections supervisor or find suitable resolution opportunities • Locate contacts and facilitate payments • Utilize Excel for tracking and managing data • Engage in difficult conversations and manage conflict resolution effectively • Answer inbound calls and manage Accounts Receivable (AR) Requirements • Experience in Accounts Receivable (AR) • Ability to handle Answering Inbound Calls • Understanding of Collection Processes If you are interested, please apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .