Aston Carter is looking to hire an experienced B2B Collections Professional for an opening in Akron, Ohio!!

Responsibilities

Monitor incoming requests and respond promptly to ensure great customer service.Train and act as a mentor to less experienced team members.Participate in the cash application process and processing customer payments.Coordinate order release and approval activity for orders on credit hold.Assist with credit checks and hold release activity to ensure alignment with company goals.Coordinate customer credit changes with the Credit Manager, including Salesforce cases.Contact Accounts Receivable Supervisor regarding unclear payments on account and short pays.Research and recommend initial credit lines.Analyze and inform sales, district sales manager, and credit & collections manager of credit risks.Partner with the sales team and customer service representatives to resolve disputes.Research credits and communicate to the customer once verified by the Accounts Receivable Supervisor.Communicate bad debt write-off recommendations and approvals to management.Maintain accurate records about the customer payment status.Maintain accurate customer accounts and Customer Master data.Maintain accurate Accounts Receivable and sales tax status.Communicate with Sales & Accounts Receivable Supervisor on top outstanding accounts.Ensure company objectives for DSO targets are met through customer account management.Perform month-end tasks as needed.Other duties as assigned including Accounts Receivable reporting.

Pay and Benefits

The pay range for this position is $22.00 - $23.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Akron,OH.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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