Our client is seeking a Collections Specialist to join their team. As a Collections Specialist, you will be part of the Accounts Receivable department supporting the finance team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving which will align successfully in the organization. **Job Title:** Collections Specialist **Location:** Salem, North Carolina **What's the Job?** + Responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment. + Independently collect past due invoices by contacting customers via phone, email, or portal. + Independently reconcile complex accounts and support in resolving customer disputes in a timely manner. + Process daily and/or month-end account reconciliations and cash applications of payments. + Prepare weekly aging reports and prioritize accounts based on overdue status. **What's Needed?** + Mandatory experience with SAP and Excel. + Proven experience in collections, particularly in B2B environments. + Strong technical skills and advanced organizational abilities. + Excellent communication skills, both verbal and written. + Ability to train new team members on daily tasks. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Engagement in meaningful work that directly impacts the company's financial health. + Professional development and training opportunities. + Collaboration with various departments to enhance problem-solving skills. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.