Blue Ash, OH, 45242, USA
7 days ago
Collections Specialist
Description ESSENTIAL JOB DUTIES and RESPONSIBILITIES: • Daily processing of customer invoices, • Upload invoices into customer specific service portals, • Issuance of credit memos and other authorized billing adjustments, • Prepare chargebacks for unauthorized deductions and unearned discounts, • Daily application of payments, from lock box and local deposits, against customer accounts • Process credit card payments, • Monitor customer account details for non-payment, delayed payments, and other irregularities, • Liaison with customers and internal business partners (primarily Sales and Customer Service) to investigate and resolve billing issues and/or payment discrepancies to status and collect past due amounts, • Support Credit Manager to establish and maintain customer credit profiles (D& B, initial customer review, record maintenance), • Setup and maintenance of Customer master records, • Provide information to the customer service and sales departments as requested, • Support month-end bad debt reserve analysis, • Assist with month-end closing by completing billing, cash application and reporting activities according to specific close schedule guidelines, • Provide support for internal and external audits, and • Perform other associated duties as assigned. Requirements ADP - Financial Services, Accounts Receivable (AR), Billing Functions, Collection Processes, B2B collections Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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