Description We are offering a contract employment opportunity for a Collections Specialist in Cincinnati, Ohio. As a Collections Specialist, you will have the opportunity to utilize your skills in Accounting, Accounts Receivable, Billing Functions and Collection Processes to contribute significantly to our team. You will be involved in various tasks related to internal collection activities, including organizing, documenting, and coordinating. Responsibilities • Execute daily collections activities, using both phone and email communications, to update the status and promises of payment relating to overdue customer accounts. • Collaborate with the billing and accounting department staff to correct errors, including rebills, misapplied payments, overpayments, and freight bill corrections. • Provide a monthly summary of portfolio collections progress and partake in monthly portfolio reviews with department manager and other management personnel. • Expedite the resolution of account discrepancies with customers through the efficient use of appropriate tools and systems. • Assist in determining invoice revisions or setting up necessary chargebacks to driver and agent unit accounts when researching any short paid invoices with customers. • Support in acquiring any requested customer payment remittance information relevant to assigned portfolio for the accounting department. • Conduct research and work with customers on account discrepancies using imaging systems and electronic file networks to pull and review documentation for invoicing disputes and process correction requests when necessary. Please apply today to Robert Half be considered for this contract role. Requirements • Minimum of 3 years of experience as a Collections Specialist or in a similar role. • Proficiency in Accounting Software Systems is required. • Demonstrated experience with Accounts Receivable (AR) is essential. • Prior experience with Billing Functions is a must. • Familiarity with Collection Processes is required. • Experience with Great Plains Dynamics is highly desired. • Proficiency in Excel is necessary. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .