Description We are offering a temporary employment opportunity for a Collections Specialist in a city in Illinois. This role is in the financial services industry and requires the specialist to manage customer credit accounts, resolve billing issues, and ensure timely payments. Responsibilities: • Encourage clients to make timely debt payments • Update records reflecting account status and collection efforts • Investigate each bill or debt's historical data • Handle billing and customer credit issues effectively • Contact clients to discuss outstanding debts • Monitor customer accounts to identify overdue payments • Process payments and refunds swiftly and accurately • Report on the status of accounts receivable and collection activity • Administer the collection processes • Use accounting software systems and CRM for efficient management of tasks. Requirements • Proficiency in Accounting Software Systems is essential for this role. • Familiarity with Financial Services will be advantageous. • Candidates must be skilled in using CRM. • Ability to efficiently handle Answering Inbound Calls is required. • Understanding of Claim Administration • Familiarity with Collection Processes Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .