Description The collections specialist is responsible for making outbound and taking inbound calls from patients regarding their outstanding medical bills. - Explain to patients their insurance coverage, deductible, copay, etc. - De-escalate patient and address questions and concerns - Facilitate payment plans or obtain payment in full - Maintain patient records and documentation - 100 calls/day, but they're only talking to about 15 calls/day. This position is commissions eligible after training/when hired on. The average collector makes $1500/month. Commission is based on their individual collections and also the team's collection goal. Their top collector is making over $3k a month. Skills collection calls, collections customer service, collections medical, medical billing, health insurance Top Skills Details collection calls, collections customer service, collections medical Additional Skills & Qualifications Knowledge and experience with medical insurance and medical billing process is preferred. Face to face with customers is a big differentiator. It takes more skill to deal with a difficult customer in person rather than on the phone. Someone with a lot of patience. People with a lot of logic tend to be great. Creative problem solvers. Really likes people with great tenure. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.32 - $20.32/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Brooklyn Center,MN. Application Deadline This position is anticipated to close on Feb 26, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.