Description We are offering an exciting opportunity in Lincoln, Rhode Island, for a Collections Specialist. This role requires the management of customer accounts, handling of customer inquiries, and processing of customer applications. Responsibilities: • Efficiently processing customer credit applications • Keeping customer credit records up to date and accurate • Monitoring assigned accounts to identify outstanding accounts receivable balances • Communicating with clients to recover missed payments and outstanding debt • Updating account status records and maintaining notes regarding customer communications • Researching and resolving disputes through collaboration with other departments • Tracking due dates and promised payments, and sending reminders as necessary • Responding to customer queries about their statements or invoices • Analyzing billing and payment history to proactively engage with clients • Encouraging on-time payments through appropriate actions • Negotiating payment plans with customers as needed • Reporting on aged balances, collection activities, and progress made in the portfolio • Timely processing of payments and refunds • Ensuring compliance with all laws, regulations, and company policies • Maintaining confidentiality in all matters. Requirements • Proficiency in Accounting Software Systems is required. • Familiarity with Accurint is essential. • Must have experience with CRM systems. • Strong understanding of Accounts Receivable (AR) processes. • Capable of effectively answering inbound calls. • Experience with Billing Functions is needed. • Knowledge of Collection Processes is required. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .