Description Robert Half is looking for a diligent Collections Specialist for a long-term project based in Wilton, Connecticut. This role involves managing customer credit applications, maintaining accurate records, and handling customer inquiries in a timely manner. Responsibilities: • Oversee the collection processes for accounts that are overdue. • Utilize accounting software systems such as Oracle to maintain a comprehensive record of all collection activities. • Manage the accounts receivable process to ensure the prompt and accurate collection of payments. • Employ effective customer service skills to resolve customer inquiries and issues. • Process customer credit applications with accuracy and efficiency. • Conduct deduction processes as necessary to manage outstanding balances. • Monitor customer accounts regularly and take appropriate action when needed. • Maintain accurate customer credit records, updating information as required. • Collaborate with other team members to ensure all processes are completed in a timely and efficient manner. • Utilize excellent problem-solving skills to handle any issues that may arise in the collections process. Requirements • Proficiency in Accounts Receivable (AR) management • Demonstrable knowledge of collection processes and procedures • Exceptional customer service skills with a focus on relationship building and conflict resolution • Experience in managing deductions and understanding their impact on both customer accounts and overall business operations • Ability to communicate effectively with both internal and external stakeholders • High level of accuracy and attention to detail in all financial and customer record keeping • Proficient in using standard office software and systems, including databases and spreadsheets • Strong problem-solving skills and the ability to make sound decisions under pressure. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .