Description We are on the lookout for a diligent Collections Specialist to be part of our machinery manufacturing team. This role is 100% onsite and based in HOMEWOOD, Illinois, provides a contract to permanent employment opportunity. As a Collections Specialist, you will primarily focus on managing and resolving outstanding accounts receivable balances, analyzing credit risks, and making independent decisions. You'll also be tasked with investigating invoice disputes, maintaining customer contact records, and participating in process improvement initiatives utilizing the EPICOR software. Responsibilities: • Oversee and manage accounts receivable balances, specifically those exceeding 30 days past due. • Investigate invoice disputes, short payments, declinations, and deductions, driving cross-functional staff for resolution if necessary. • Analyze credit risks and make independent decisions on product shipments, communicating any hold decisions promptly to the sales force. • Maintain accurate records of customer interactions and steps taken to resolve past due balances. • Participate in process improvement initiatives to address internal process and customer satisfaction issues. • Assist with the preparation of monthly and quarterly reports, providing feedback on account statuses as required. • Evaluate customer accounts based on payment trends and available credit line, advising management of any changes in customer buying or paying trends. • Assist in training new hires or coworkers to ensure they have the necessary skills to perform their duties properly and safely. • Resolve unapplied cash on account promptly and escalate any issues preventing payment. • Undertake special projects or work as assigned by the Collection Supervisor or Credit Manager. • Ensure compliance with all safety, health, and environmental regulations, policies, and procedures. The salary range for this position is $25/hr. to $26/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Requirements • Minimum of 3 years of experience in a Collections Specialist role or similar • Proven experience with Accounts Receivable (AR) • Proficiency in Collection Processes, particularly in the Machinery Manufacturing industry • Demonstrable experience with B2B collections • Ability to effectively resolve disputes with clients or customers • Strong skills in Microsoft Excel for data management and analysis • Familiarity with Epicor software for managing business processes Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .