Welcome page Returning Candidate? Log back in! Collections Specialist - Former Tenants Location US-NE-Omaha Job ID 2023-3873 Category Corporate Overview

Richdale Apartments is a leading property management company dedicated to providing luxury multi-family communities while striving to cultivate a fun, productive and exciting work environment where hard work is recognized and rewarded. We are seeking a highly motivated and detail-oriented Recovery Specialist to join our team.

 

As a Recovery Specialist, you will be responsible for managing the collection of unpaid rent and fees from residents who have vacated our managed communities. You will work closely with property managers, legal counsel and other team members to resolve outstanding balances and maintain accurate financial records.

Responsibilities Responsible for reviewing and researching former resident disputes and follow through to ensure resolutionResponsible for contacting former residents to collect on outstanding balances, establishing payment plans and negotiate settlementsResponsible for meeting monthly collection goalsMaintain detailed records of all interactions and paymentsProvide exceptional customer service by addressing questions and concerns using good interpersonal skills, ensuring that a positive, professional demeanor is projected through verbal and written communications

What We Offer

401(k)/401(k) matchTraditional & RothDental InsuranceEmployee DiscountsFlexible Spending AccountHealth InsurancePaid Time OffReferral ProgramVision InsuranceCareer growth opportunitiesAccess to fitness centers and poolsCollege Savings PlanLife InsuranceDisability InsuranceEmployee Assistance Program Qualifications High school diploma or equivalentPrevious experience in collections, property management or a related field is preferredStrong written and verbal communication skillsStrong attention to detail, goal oriented and confidence in making independent decisionsAbility to work independently and as part of a teamStrong research skillsNo Third Parties Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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