Populance (a Henry Ford Health company) is seeking motivated and talented interns for the Summer 2025 Intern Program.  The program, in collaboration with Health Alliance Plan (HAP), will run May 12 – August 8. This paid internship will require full time hours availability (M-F) during the summer session dates. It will be a hybrid work format, involving a combination of remote and onsite work/events in Troy, MI (commute & housing expense reimbursement not provided).

GENERAL SUMMARY:

This internship offers a unique opportunity to gain practical experience and contribute to our mission of enhancing the health and well-being of the communities we serve. As an intern, you will get exposure to various aspects of our organization and work closely with industry professionals, enabling you to develop valuable skills in the healthcare and insurance sector.

In addition to helping your assigned department meet its goals, you will collaborate with the other interns towards a common goal of completing a Capstone Project to present to leadership and other employees at the end of the summer. It will also provide the opportunity to attend fun networking events, make new connections, and enhance your presentation skills.

PROGRAM DUTIES/RESPONSIBILITIES:

Conduct comprehensive research on industry trends, healthcare policies, and emerging technologies. Analyze data and prepare reports to support strategic decision-making processes. Collaborate with cross-functional teams to assist in the planning, development, and implementation of projects. Contribute innovative ideas and support the execution of initiatives aimed at improving operational efficiency and customer experience. Assist in the collection, organization, and analysis of healthcare-related data. Ensure data accuracy and integrity, utilizing appropriate software tools and methodologies. Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with customer support activities. Maintain a professional and courteous demeanor while interacting with internal and external stakeholders. Identify opportunities for process optimization and propose innovative solutions to streamline workflows and enhance productivity. Assist in the implementation of approved process improvement initiatives. Create and maintain accurate documentation, including policies, procedures, and project-related materials. Generate regular reports, dashboards, and presentations to effectively communicate project progress and outcomes. Collaborate effectively with colleagues across departments to support a positive and inclusive work environment. Contribute actively to team meetings, brainstorming sessions, and knowledge-sharing initiatives.

Department Duties/Responsibilities:

Project management & process improvement activities aligned to a variety of Populance's IT, Data, Analytics departments. Vendor program management & oversight activities Data management & statistical analysis. Help coordinate cross-functional teams. Develop and maintain strong professional relationships across operational departments. Perform administrative follow up by keeping track of assigned tasks.

PROGRAM EDUCATION/EXPERIENCE REQUIRED:

Currently enrolled in, or a recent graduate of, an accredited 4-year undergraduate or graduate program in a relevant field. Excellent research, analytical, and critical thinking skills. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools. Exceptional verbal and written communication skills. Ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines. Demonstrated adaptability, initiative, and a desire to learn and grow. Knowledge or interest in healthcare, health insurance, or managed care is a plus.

Department Education/Experience Preferences:

This opportunity is best suited for a student in Computer Science, Healthcare Analytics, Finance or a related program of study. Experience or classroom work in project management, data analysis, and process improvement preferred. Additional Information Organization: Healthy Populations Department: Program Development Shift: Day Job Union Code: Not Applicable