**College Navigator** Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/3707689)  **College Navigator** Salary $0.00 Annually Location Baton Rouge, LA Job Type Unclassified Job Number BRCC9012022CN-LP Department Baton Rouge Community College Opening Date 09/01/2022 Closing Date Continuous **Supplemental Information** Baton Rouge Community College (BRCC) seeks to fill the position of College Navigator. The College Navigator is located in the Student Affairs Division. This is a full-time position. Position will be posted until filled. **REPORTS TO** : Director of Enrollment Management and Student Experience **COMPENSATION:** Anticipated starting salary will be commensurate with education and work experience. For more information about Baton Rouge Community College (BRCC), visit http://www.mybrcc.edu/. **APPLICATION INSTRUCTIONS:** Applicants for this position should submit a cover letter, resume, transcripts (copies accepted but official transcripts will be required within 30 days of employment) and the names and contact information of three work-related references to: https://www.mybrcc.edu/about\_brcc/human\_resources/employment\_opportunities.php *****Incomplete applications will not be considered***** **CONTACT INFORMATION:** Lisa Parker, Manager, Talent Acquisition Office of Human Resources Baton Rouge Community College 201 Community College Drive Baton Rouge, LA 70806 RecruitTalent@mybrcc.edu A criminal background check will be required of all selected applicants. An offer of employment is contingent upon passing a pre-employment background check. This organization participates in the E-Verify program. For more information on E-Verify, please contact DHS at (888) 464-4218. **BRCC is proud to be an Equal Opportunity Employer.** We promote diversity of thought, culture, and background, which connects the entire BRCC family. We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our institution. **Minimum Qualifications** **Minimum Qualifications:** + Bachelor's degree in any field **Required Experience:** + No experience is required, but must have a Bachelor's degree. **Preferred Qualifications** : **Preferred Education:** + Master's degree in any field **Preferred Experience** : + Minimum of two (2) years of experience in a academic support service program (e.g., career counseling, academic advising, admissions, and financial aid). **Preferred Knowledge, Skills, & Abilities:** + Knowledge of Banner, learning management systems, academic program sequencing. **Job Concepts** The College Navigator position is an academic/holistic college advising position that applies personalized support model principles with the intention of improving student success. The personalized support model is a concierge service – where the College Navigator provides **a** **student holistic** support and service from intake until graduation/transfer/workforce. A College Navigator supports a student according to personalized principles by (but is not limited to) following best practices: + getting to know advisees on a deeper level (knowing a student’s goals, interests, strengths, and challenges); + proactive/intrusive advising and the creation of individual student success plans; + maintenance of detailed advising notes and student records; + outreach to specific populations; + intentional referrals to other departments and services; + regular communication and follow-up with student to monitor progress and address success barriers; and + continuous evaluation of the effectives of the advising process. **40%** + Assist student by identifying the program that best meets their goals and interests, provide a thorough review of program/course requirements, answers student questions, communicate at regular points throughout the student’s academic journey, guide course selection and registration, gauge student progress, provide resources to overcome challenges, and outline possible options for transfer and workforce placement. + Use a high level of discretion and independent judgment, continuously evaluate the academic and financial plan throughout the student lifecycle, review student progress towards graduation, and make appropriate recommendations to ensure student success. + Coach students to explore alternatives to overcome barriers to persistence or graduation. Train student to use student self-service tools. Implement advising strategies that help student reach their educational and career goals. + Document all interactions in the appropriate institutional systems using Student Management system. Utilize appropriate systems and student data to confirm and track progression, persistence, retention, and graduation information for assigned students. **30%** + Analyze student data to identify triggers indicating a need for proactive outreach. Make appropriate resource referrals when necessary and document through Student Management system. + Engage students through a variety of communication channels. This may include video advising, student calls, and proactive outreach. **25%** + Collaborate with other departments and functional areas to deliver an optimal student experience from inquiry through to graduation. Work with financial aid to confirm an accurate financial plan by establishing timeframes to complete the application process to be financially prepared to start and stay in school. + Maintain a thorough understanding of all academic, registration, programs, policies and procedures including institutional policies and federal and state regulations. Identify opportunities and solutions that improve current methods and actively participate in the improvement of a constantly evolving organization. + Complies with applicable federal and state laws as well as BRCC policies. **5%** + Other duties as assigned Benefits for unclassified employees are determined by the individual hiring authority.