Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Assists Technician examining body damage on customer vehiclesAssistants Technician with identifying necessary body repair workAssists requesting necessary partsAssists technician to perform body repairs including removing damaged body parts and replacing with fixed or new partsAssists with documenting repairs performedAssists in performing body repairs efficiently and according to Collision Center and insurance company guidelinesMaintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.Demonstrates the Company’s Core ValuesComplies with Company policies and proceduresObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
General knowledge of body repair methods. Collision Center repair training or commensurate experience. Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses:
√ Valid Driver’s License
o Automobile Salesperson License
Computer Skills:
Basic Computer skills to utilize timekeeping system.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Must be able to lift up to 80 pounds.
Environment Demands:
Duties are performed primarily in the Collision Center. Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools. May be exposed to loud noise, vibration, paint-dust, and other collision center conditions.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to understand and follow technical manuals.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
#CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.