Top Skills' Details 1.5-7 years of practical Mainframe Heavy Operations Console Experience 2. 4-6 years of CA 7 Operations experience: job processing, job scheduling, history and search error messages 3. Experience with ServiceNow or IT Service Management tools(Autosys) Description Our client is seeking to expand their current Mainframe Operations Team This group provides 24x7 support. This person will be responsible for handling Mainframe operations and CA7 job scheduling that would include some specific ops tasks: CA7 job processing Checking job history Identify and search error messages Drain initiators Change job classes IPL Capacity on Demand Perform CA7 Late check - investigate late jobs Resolve Abends Mainframe checklist / SLAs Start initiator Stop initiator Foundational experience and exposure with IT systems and networking • Experience working in Operations Support and/or Service Desk environments • Experience with troubleshooting and solving simple to highly complex IT technical issues using logical troubleshooting approach with attention to detail and SOPs • Experience with actively creating and updating knowledge base articles for internal/external use • Experience with ServiceNow or IT Service Management tools Skills CA 7 Job Investigation, Mainframe Operations Console Experience, incident management, network operations center, cisco routers switches, cisco voip, windows server, servicenow Top Skills Details CA 7 Job Investigation,Mainframe Operations Console Experience,incident management Additional Skills & Qualifications Foundational experience and exposure with IT systems and networking • Experience working in Operations Support and/or Service Desk environments • Experience with troubleshooting and solving simple to highly complex IT technical issues using logical troubleshooting approach with attention to detail and SOPs • Experience with actively creating and updating knowledge base articles for internal/external use • Experience with ServiceNow or IT Service Management tools Person mush have excellent communication/interpersonal skills since they will be interacting with many of the other IT Infrastructure Teams. Experience Level Expert Level Pay and Benefits The pay range for this position is $35.00 - $40.00 • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Owings Mills,MD. Application Deadline This position will be accepting applications until Jan 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.