Looking for a Command Operations Center, Lead Operations Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Shaw AFB, SC location. Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our airmen by discovering your new role supporting this critical mission.
Join our team supporting the United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports 9 AF AFCENT Chief of Staff.
As a Command Operations Center Lead Analyst, you will provide consulting, advisory and analytical services for the day-to-day management of the 9 AF AFCENT Command Operations Center (COC) with a focus on monitoring, analyzing, reporting, and coordinating mission activities in the Area of Operations on a 24/7 basis.
In this role you will:
Assist with the management of the USAFCENT knowledge environment, information exchange, and collaborative situation (e.g. share point websites, file management system) such that historical and current operational files and related media are tracked, stored, and maintained. Maintain a firm grasp on information flow requirements to include mission, operations, and commander’s intent.Provide advice to the Chief of Staff concerning guidance on the direction and management of the USAFCENT Operations Center with full 24/7 coverage to the Operations Center. Respond to the Chief of Staff, USAFCENT, or his designated Officer in Charge when immediate information is requested concerning operations in the AOR. Provide advice in direct interactions with USAFCENT directorates and personnel pertaining to situational events and developments. Consolidate and provide input into operational briefings or briefing books to Commander, USAFCENT, and senior leadership. Inform senior USAFCENT staff from either briefings or briefing binders of ongoing theater operations or issues.Maintain continuous watch over command operations, analyze activities and events and provide advice to the USAFCENT Officer in Charge.Provide advice in direct interactions with senior leadership in USAFCENT directorates; make recommendations for improvements to processes, systems changes, or technology upgrades in the COC.Assist with the management of the USAFCENT METL, DRRS, the Automated Message Handling System, and USAFCENT TMT.Serve as Crisis Action Team coordinating element and assist the RFI Manager in support of the USAFCENT staff.Track status of RFIs and short Notice taskers on behalf of the Chief of Staff. QualificationsTo be successful in this role, you will have:
A current and active TS/SCI with the ability to maintain/transfer a Top Secret with Secret Compartmented Information (TS/SCI) clearance.U.S. Citizenship.Bachelor’s degree in any subjectOR have at least five (5) years’ experience on a numbered AF or component command staff or higher level or other service equivalent.Three years’ experience in a numbered Air Force or component command staff or higher level or other service equivalent. One year experience in the use of Microsoft Office applications/e-mail systems or the equivalent.Ability to travel 10% as requested.
If you are interested in supporting and working with our military and airmen and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses are encouraged to apply!
Company OverviewSerco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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