Job Description

Who we're looking for

Zendesk is hiring! We are seeking a high-performing Account Executive who is responsible for crafting, managing and closing opportunities within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically prospecting for new business, upsell and cross-sell within our extensive install base and delivering results against a quota.

What you'll be doingExceed activity, pipeline, and revenue goals on a quarterly basisContinually build pipeline of new business, upsell, and cross-sell opportunitiesBecome an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customersDevelop and manage relationships with prospects and accounts in the territoryDemonstrate and sell value to key partners within the accounts during fast paced as well as complex sales cyclesTrack all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in SalesforcBasic Qualifications:Bachelor’s degreeExperience selling to director/VP level leaders2+ years of software selling experience; SaaS experience preferred!1+ years outbound prospecting experience a plusTrack record of success selling into mid-market companiesTechnically savvy; detailed understanding of a related technologyProficiency using Salesforce.comSkilled in virtual presentations, online web demos, remote sales processesOutstanding verbal and written communication skills

Where We Work:

Fully Flexible:

In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together–even when we’re apart. Being digital first doesn’t mean we’re digital only. You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

#Remote

#LI-JM7

The US hourly OTE (On Target Earnings) range for this position is $65.38-$98.08 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.