Position Summary Perform skilled clerical duties requiring moderate to complex analysis and use of judgment within assigned department. Principal Responsibilities Assist in monitoring daily departmental workflow and may provide staff support via signing and verifying official check requests and general ledger entries. Research and resolve complex customer issues. Participate in project, process improvement initiatives. Interact with vendors for problem resolution. Guide or assist others in interpretation of legal and bank documents for internal processing. Responsible for multiple system, business and product lines. Participate on a limited basis in corporate compliance and legal matters regarding customer issues. Interact with internal partners and management for procedural issues. Perform other duties as requested by management. Required Education & Experience High School or GED required. Minimum three years relevant work experience. Associate's Degree preferred. Five years office experience preferred. \#LI-LP1 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Louisville, Kentucky, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.