Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

About This Role:

This role will be part of a dynamic team to drive acquisition and business development for the bank’s commercial cards program. You will partner closely with key stakeholders across departments to support acquisition and ongoing management of commercial cards for SMEs and Midcap clients. The role will provide end-to-end support for acquisition efforts, marketing campaigns, post-sales support, and ongoing account servicing.

Responsibilities:

Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goalsFollow up on inbound customer leads generated from various touchpoints/channels e.g. branches, campaigns and contact centreAssist customers in signing up for the bank’s commercial debit and credit cards, and related commercial solutionsFollow up on application enquiries and submissionWork closely with internal stakeholders including contact centre, business support, legal and compliance to ensure a smooth card application processMaintain client satisfaction within a predefined standard turnaround timeServe as an internal reference for commercial cards product features, operational and technology aspects and SME and/or Midcap clientsDemonstrate ability to look beyond issues by identifying root causes, identifying solutions and championing the initiative to improve / fix issuesAct as a client advocate and having an end-to-end ownership to client issuesHandle any other general administration duties and assist in ad-hoc projects as required

Qualifications

 

Degree holder in Banking/ Accounting/ Finance, or a similar field, with at least 1 year of relevant working experienceExperience in a financial institute or in the payments industry with a commercial cards background is advantageousResults driven with proven ability to multi-task, work under pressure and meet tight deadlinesStrong interpersonal and time management skillsAbility to deal with diverse stakeholders across business and technologyStrong attention to detail and accuracy, independent, self-motivated with good time managementProficient in Microsoft Excel, Words and PowerPoint

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.