You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Commercial Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Lead the development of a new market solution and turn the vision into action by managing each stage of the product lifecycle.  Form a deep understanding of the technical specifications and benefits of the new solution, and effectively communicate those benefits to others, including customers, business and technical colleagues and executives Manage the development of the new product offering alongside Technology partners by defining and prioritizing a features backlog, running scrum meetings and defining KPIs Partner closely with Technology counterparts to guide the creation of the new solution and the development and testing required to meet the highest standards in API design Partner with marketing, servicing, and client experience teams to design and execute market research and voice of customer initiatives to inform development, marketing, servicing, and sales efforts Provide oversight of the end-to-end client experience, including management of client servicing strategy, adherence to servicing level agreements and assistance in resolving questions/customer escalations Bring a proactive positive influence across the Organization as a whole as a culture carrier with the intent to participate in various DE&I, employee engagement and talent development initiatives Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Analytical thinker with financial acumen and ability to interpret results and key performance metrics to drive change and deliver financial results Excellent communication and presentation skills including the ability to effectively organize and communicate complex information  Demonstrated ability to lead and influence internal and external partners; self-motivated with the ability to effectively prioritize multiple initiatives Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Commercial card or treasury payments experience a strong plus 5+ years of application development management, or application, integration or enterprise architecture experience a strong plus Bachelor's degree, MBA preferred or equivalent experience.  Computer Science background is a strong plus