Returning Candidate? Log back in! Commercial Customer Service Agent Job Locations IE-Galway Job Post Information* : Posted Date 2 years ago(3/22/2023 7:36 AM) ID 2023-2143 # of Openings 1 Overview

Joining a team of five Commercial Customer Service Agents and two Sales Representatives. The Commercial Customer Service Agent is focused on looking after our customers’ needs and has a professional and friendly manner. The Commercial Customer Service Agent will manage a portfolio of Commercial customers dealing with customer queries, invoicing and credit control.

Qualifications Ideally have 1 year’s relevant experience working in an office environment with the main focus on dealing with the publicHave an understanding of accounting systemsGood communication skills with an excellent telephone manner.Have a good working knowledge of Microsoft package in particular, Excel, Word.Organised, diplomatic, and a good team player.A proven ability to work to targets and timelinesA Third Level Qualification in a business related, discipline is desirable Responsibilities Maintaining a portfolio of Commercial customersAcknowledging and resolving Customer issuesCommunicating and coordinating with colleagues across various teamsManaging credit controlReporting using excel