Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
A critical member of the Commercial Marketing team and reporting to Director of Marketing, the Commercial Development Manager will help drive revenue growth by supporting both field and virtual sales activities. This role involves providing sales training and support to teams, engaging with customers, and contributing to the development and execution of marketing plans. The ideal candidate will be responsible for training sales teams in both in-person and virtual environments, executing field marketing initiatives, and fostering strong customer relationships to boost sales effectiveness, brand awareness, and market penetration.
Key Responsibilities:
Virtual Sales Training & Support:
Lead sales training sessions for sales representatives and teams, ensuring they are equipped with the knowledge and tools to successfully promote the company’s workflows, products and services. Develop training materials and programs that can be used across multiple channels and regions. Work closely with the commercial marketing team to ensure consistent brand messaging, sales methodology and alignment with company goals. Monitor and evaluate the success of training programs and provide ongoing support to sales teams to help meet performance targets. Use sales representative and customer feedback to refine sales strategies, training programs, and marketing efforts.
Field Sales & Customer Engagement:
Collaborate with sales teams to ensure smooth execution of customer engagements and maximize client satisfaction. Build and maintain strong relationships with field sales leadership, representatives and customers by conducting on-site visits and presentations (as appropriate). Plan and execute field marketing campaigns in collaboration with marketing teams, including product demonstrations, trade shows, and events. Identify and pursue new business and training opportunities to accelerate marketing plans and strategic priorities. Serve as the main point of contact for sales representative and customer escalations, addressing inquiries, concerns, and providing product or service information. Engage with the sales organization and customers regularly through surveys, focus groups, and one-on-one conversations to gather feedback and insights. Act as a brand ambassador, ensuring customer satisfaction and loyalty while increasing customer engagement. Analyze local market trends and customer preferences to tailor training and influence marketing strategies.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field. 5-10 years of experience in sales, marketing, or commercial development roles. Experience in both field and virtual sales environments. Experience in content development and adult learning Strong presentation and communication skills Ability to travel as required (25-50% field work). Proficiency with CRM software and virtual sales platforms (e.g., SFDC)
Skills:
Exceptional interpersonal and communication skills, with the ability to build strong customer relationships. A strategic thinker with the ability to analyze data and apply insights to sales and marketing strategies. Experience in organizing and leading virtual and in-person sales training. Highly organized, self-motivated, and capable of working independently in a fast-paced environment. Strong collaboration skills, with the ability to work cross-functionally with sales, marketing, and product teams.
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.