**About this role:** Wells Fargo is seeking a Lead Digital Product Manager to join the Commercial Digital Capabilities team. This individual will lead delivery activities within a product area, partnering & collaborating across multiple product teams, bringing together Product, Design, and Technology teams and develop synergy through requirements, communicate timelines, escalations, and updates to deliver value to stakeholders. The individual will be able to quickly build relationships and understand impacts, dependencies, and risks to support multiple product & scrum teams effectively. They must have an agile mindset with the ability to coach, assist, and support product and scrum teams to mature into self-sustainable product teams. Help us build a better Wells Fargo. It all begins with you! For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com **In this role, you will:** + **Product Lifecycle Management** : Coordinate the entire product delivery lifecycle, from development to launch, ensuring all operational processes align with business goals and customer needs. + **Product Management** : Demonstrate understanding of product or platform focus area, key initiatives, and capabilities to provide necessary support + **Process Optimization** : Continuously analyze and improve product processes to drive efficiency, reduce operational bottlenecks, and enhance area performance + **Cross-Functional Collaboration** : Work closely with product managers, engineering, compliance, risk management, and customer service teams to streamline communication, resolve operational issues, and ensure successful product delivery + **Effective Planning:** Facilitate and orchestrate ARTs. Ensure alignment, prioritization, and value delivery across teams through annual and quarterly planning. Coordinate PI planning and execution, communicate effectively with stakeholders, and escalate impediments appropriately + **Risk Management:** Identify and document key dependencies and gain commitments with supporting teams. Identify risks, define mitigation strategies, and gain alignment with partner teams. Understand testing strategy, manage defects per outlined defect management process for pre and postproduction validation. Understand enterprise policies, comply with banking regulations, partner with LRCC (Legal, Risk, Compliance & Controls) + **Data Analysis and Reporting** : Use data to monitor product performance, identify trends, and provide actionable insights to key stakeholders. Develop KPIs and regular reports to track progress and inform decision-making to support product, platform, and team health + **Product Readiness** : Oversee the implementation of product support processes with readiness teams, ensuring that customer service teams are well-equipped to address customer inquiries and issues. Actively manage release readiness activities, track shifts and impacts and communicate effectively outward + **Change Management** : Manage product changes, ensuring clear communication and seamless integration across all teams. Partner with teams to sync delivery calendars and socialize needs for potential regression testing across other areas. Comply with internal change management processes and track compliance + **Vendor Management** : Collaborate with third-party vendors and partners to ensure their services align with the bank’s product objectives and operational standards. Required Qualifications: + 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: + 5+ years of experience in product operations, product management, or a related field, preferably in the banking or financial services industry + Strong understanding of digital banking products and services + Proven ability to optimize processes and drive operational efficiency with IT partners and key business stake holders + Strong analytical skills with the ability to use data to make informed decisions + Excellent communication and interpersonal skills for cross-functional collaboration + Experience working with regulatory compliance in a financial institution + Problem-solving skills with a proactive and detail-oriented approach + Project management skills with a focus on delivering results + 5+ years with the following: Confluence, JIRA, SharePoint (or similar) + Advanced PPT & Excel skills + Excellent verbal and written communication skills at all levels + Basic knowledge or understanding of the following: Servers, APIs, CDNs, Browsers, Operating Systems, JavaScript/HTML/CSS, etc. + Advanced degree (MBA or equivalent) is a plus **Job Expectations:** + Not eligible for visa sponsorship + This opportunity provides a hybrid work schedule at one of the posted locations: + 150 E 42nd, New Yor, NY 10017 + 333 Market St San Francisco, CA 94105 + 401 S Tryon Charlotte, NC 28202 + 2700 S Price Rd, Chandler, AZ 85286 + 11601 N Black Canyon Hwy, Phoenix, AZ 85029 Salary Range for NYC & SF: $115,900 - $206,100 USD **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $96,600.00 - $206,100.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 27 Feb 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-434415