Description As the Commercial Field Exam Manager you will supervise internal staff of professional commercial field examiners. Conduct reviews of exam reports conducted by internal staff or external vendors on the books, records and collateral of existing and prospective commercial customers for larger, moderate to high complexity/risk transactions to verify the value and existence of the bank’s collateral, mitigate the risk of fraud and assess the company’s viability. Such moderate to high complexity/risk credits often implicate multiple divisions/companies with complex structures and multiple sets of records and locations whereby the reliance on experience is critical to identify major issues and risk. Primary responsibilities include + Perform independent reviews of internal and third-party reports on moderate to high complexity/risk commercial transactions including memorializing such review in a comprehensive written format for the benefit of internal customers (RMs/PMs; Division Executives, Credit Officers). Such reviews would encompass: + Verification of both the value and existence of collateral with a primary focus on accounts receivable (A/R) and inventory. + Assess trends and recommend enhancements to the deal structure in order to reduce the bank’s exposure. + Research and develop work papers and tests appropriate for specific industries. + Recommend procedures that improve efficiency, strengthen controls, and provide increased insight into credits. + Direct, robust, and independent interaction with RMs/PMs, external vendors, RERS/CFE Analyst, and CML Field Examiners/Reviewers concerning individual CFE projects completed on a transactional basis including: interpretation of formal CFE requests submitted by RMs/PMs; interpretation of regulatory and policy requirements applicable to a particular transaction; scoping of the assignment; and, selection of the most appropriate vendor for the prospective project based upon experience, competency, familiarity with the industry, etc. + Interact with senior management of Wholesale Credit Risk, Commercial Lending and Citizens Restructuring Management regarding projects completed by CML Field Examiners/Reviewers or external vendors especially for those transactions/borrowers that represented a higher degree of risk or otherwise have identified field exam issues or concerns. + Supports and serve as the primary liaison and point-of-contact with both internal customers and external vendors with regard to regulatory requirements; identification and explanation of any issues of concern; and development/application of any potential risk mitigants. Qualifications: + 10+ years' experience in public accounting, audit or asset-based lending environment within a financial institution + Experience providing direct, responsive customer service to external vendors and internal customers (i.e., RMs/PMs/Division Executives/Credit Officers) + Experience Interacting with senior management. + Proficient in Microsoft Excel Education: + Bachelor’s degree in Accounting, Finance or Economics required Hours & Work Schedule: 3 days in the office, 2 working from home + Hours per Week: 40 + Work Schedule: Monday-Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.