Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Job Title : Commercial Lease Administrator / Business Financial Services Specialist Location: Norfolk, VA (In-office role) Job Summary : We are seeking an experienced and detail-oriented individual to join our team in Norfolk as a Commercial Lease Administrator / Business Financial Services Specialist. This in-person position will involve managing accounting functions and lease administration tasks for commercial properties. The ideal candidate will have a solid background in financial services and lease management, with the ability to handle a variety of responsibilities such as accounts payable and receivable, tenant/vendor communications, lease tracking, and budget support. Primary Duties : + Accounts Payable & Receivable : Process daily accounts payable and receivable transactions for assigned properties. + Vendor and Tenant Relationship Management : Maintain strong and effective relationships with vendors and tenants, addressing inquiries and resolving issues promptly. + Lease & Financial Data Management : Track and maintain key data related to rental increases, insurance certificates, lease renewals/expirations, gross sales, percentage rents, and key lease dates using MRI software. + Special Billings Oversight : Manage and oversee commercial special billings including meter readings, use & occupancy tax billings, work orders, and insurance/tax reimbursements. + Tenant Correspondence : Prepare and review correspondence with tenants, including late payment notices, rent increase notifications, and commencement date agreements. + Lease Documentation & Compliance : Assist with SNDA/Estoppel processes by creating, distributing, tracking, and collecting necessary documents. + Financial Reporting : Assist in the preparation of monthly financial reports, including stacking plans, occupancy reports, cash management, accrual workbooks, and variance analysis for the General Manager. + CAM Reconciliations & Audits : Calculate Common Area Maintenance (CAM) costs, including monthly estimates, year-end true-ups, CPI escalations, and operating expense audits. + Reforecasting & Budgeting : Collaborate with General Manager on income and expense projections. + Letters of Credit Management : Track and manage tenant letters of credit for compliance, process drawdowns, and transfers. + Account Audits & Reconciliation : Perform tenant account audits and provide accounts receivable documentation; resolve bank reconciliation discrepancies. + Lender Reserve Draws : Calculate and process lender reserve draw requests and ensure proper documentation. + Special Projects : Take on additional tasks and projects as assigned by management. Education Requirements : + Bachelor’s degree in Finance, Accounting, or a related field, or equivalent professional experience. Experience Requirements : + 3-5 years of experience in commercial lease administration and accounting, with hands-on experience abstracting lease terms, options, and calculating CAM reconciliations. + 2-3 years of experience in managing lender reserve draws and Tenant Improvement Allowances. + Proficiency in Microsoft Office Suite, particularly advanced Excel skills. + Experience with MRI, YARDI, or similar accounting software is preferred. + Strong ability to learn and utilize accounting and lease management software. + Exceptional organizational and analytical skills, with attention to detail and the ability to manage large volumes of data accurately. + Excellent written and verbal communication skills, including the ability to draft clear, professional tenant correspondence. + Ability to work independently and collaborate within a team, managing competing priorities and meeting deadlines. Certificates, Licenses, Registrations : + Valid driver’s license required. If you have the required experience and are ready to contribute within a dynamic commercial property management team, we encourage you to apply! WHAT WE OFFER: + Competitive Salaries & Bonuses + Medical, Dental & Vision Plans + 401(k) Plan with Employer Matching Contributions + Paid Personal Time & Holidays + Flexible Spending Accounts + Free Long-Term Disability + Free Life Insurance + Short Term Disability + Health Savings Account with Employer Contributions + Wellness Perks + FinFit Health Finance Program + Employee Apartment Discount + Employee Referral Program + Employee Recognition & Awards + Employee Assistance Program + Volunteer & Community Service Opportunities + Tuition Reimbursement #LP-KP1 Veteran Friendly This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Job Details Job Family Operations Support Pay Type Salary