Charlotte, NC, USA
5 days ago
Commercial Lines Account Manager

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of us!Focus on creating a meaningful environment through employee engagement events.The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Commercial Lines Assistant Account Manager is responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prepares, reviews, and processes all transactions, correspondence, and documents, for assigned accounts, including but not limited to the following:applicationsbillingpoliciescertificates and evidences of insuranceendorsementsinvoicesproposals for new and renewal accountschange requestsauditsannual reviewsbinderscancellationssetting up new/renewal client electronic filesParticipates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager and/or ProducerProvides quality customer service to clients, team members, and carriersCommunicates with company personnel regarding the client’s needs and/or issuesMaintains an accurate suspense system on all items that require a responseNavigates and utilizes carrier websites to obtain documents and/or information as neededMay fields phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.Responsible for scanning communications and documentsInput/maintain data on account management system and ancillary systems as requiredProvide mailroom and switchboard support, when neededOther reasonable duties as assigned by your supervisor

REQUIREMENTS:

At least one year of insurance experience strongly preferredHigh School diploma or equivalentAbility to obtain state insurance license P&C within 90 days of employmentExceptional written and verbal communication skillsSuperior customer service and problem-solving skills.Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)Detail-oriented self-starterAbility to work in a team environmentSignificant skill in handling competing demands and projects

Excellent organizational skills and ability to prioritize and delegate respo

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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